Developing a Feel for Complexity in Features

Design is all about understanding other’s perspectives and using that knowledge to come up with a solution for a given problem. We may focus on the user, spending time immersed in their environment to better understand their problems and motivations. We may also keep business objectives in mind, crafting…

Increasing Your User Exposure Hours

Jared Spool stated that the easiest way to to achieve a dramatic improvement in your user experience was to increase your team's hours of exposure to real users. Based on his observations, he recommended that everybody in the product team should have frequent exposure to users, a minimum of 2…